Jobs @ PRIME

Community Manager

About You

You are looking for a role where you can be at the centre of an exciting and growing community whose existence is to help us all improve our impact on the environment and our local communities. You are known by all your friends as “the organised one”! You like working with people to help guide, educate and support them. You are pro-active yet patient. Above all, you are passionate about making things better. 

About Us

PRIME is a social enterprise that exists to bring together responsible businesses that share a commitment to making continuous improvements to benefit the environment, the community and responsible business. Our community of members are all committed to learning and sharing experiences to help drive better, more sustainable business.

About the Role

Membership Management

  • Serve as the primary point of contact for member inquiries and support requests.
  • Facilitate the onboarding process for new members and assist with their first score.
  • Manage the annual rescoring process in a proactive and supportive manner. 
  • Arrange and host the quarterly member check-ins.

Event Co-Ordination

  • Assist in the planning and execution of PRIME events, including workshops, networking breakfasts, and special gatherings.
  • Coordinate logistics such as venue booking, catering arrangements, and guest invitations.


  • Manage communication channels such as email, WhatsApp, social media (in collaboration with our marketing team), and the Prime website, ensuring timely and engaging content.
  • Cultivate relationships with members and partners, fostering a sense of community and collaboration.
  • Share success stories, generate case studies from members and capture ideas for future workshops. 

Administrative Support

  • Provide administrative assistance to the PRIME team, including scheduling meetings, taking minutes and holding us to account on our task list.
  • Manage the Member information including the PRIME portal, maintaining accurate records and ensuring confidentiality.
  • Manager Member billing and general PRIME bookkeeping. 
  • Assist with business development, contacting potential new members and maintain the CRM.


  • Prior experience in administrative support roles, preferably in a professional or membership-based organization.
  • Excellent communication and interpersonal skills, with a customer service-oriented mindset.
  • Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
  • Strong attention to detail and accuracy, with a commitment to maintaining high standards of quality.
  • Proficient in software including Teams, Google docs, email etc.

The Role

  • Flexible hours equivalent to eight days a month on a £45,000 full time equivalent salary.
  • Flexible working, predominantly from home, with hot desks available in central London. 
  • Opportunity for the position to grow to a full-time role as the organisation grows.

Apply for the Role

Get in touch

The Oast, Perry Court, 

Faversham, Kent, 

ME13 8RY

By appointment only.

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